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BASIS ENGINE
Basis Support
for the following versions
SAP BASIS /NET Weaver components services on including mySAP ERP 2005/2004, Net
Weaver 2004s/2004, SAP R/3 4.70, 4.6C, BI 7.0, BW 3.5/3.1, EP 7.0/6.0, PI 7.0, XI
3.0/2.0, APO 3.1, SCM 5.0/4.1, CRM 5.0/4.0, SRM 5.0, Solution Manager 7.0/4.0/3.2,
SAP ITS on various platform’s.
Also provide Expertise in E2E Solution Manager Diagnostics (SMD), Service Desk,
Maintenance Optimizer, Change Control Management, and Change Request Management
(ChaRM) Configuration’s using SAP Solution Manager Tools
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SAP BASIS ADMIN
Today’s complex SAP systems environment needs constant support from a team of professionals
having wide range of skills. Employing and maintaining such staff in house substantially
increases your recurring cost of administering SAP. Mark InfoTech Remote SAP Basis
Administration Service is the solution that can be tailored to fit your needs. From
day one, you’d see the benefit of immediate cost savings and increased service levels
flexible solutions for
your business
needs
SERVICE
HIGHLIGHTS
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You can determine the
scope of outsourcing as per your specific needs.
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You can choose to outsource specific task or complete management of systems. You
can opt for 24X7 service or choose support for shifts or blocks of hours.
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You have access to Mark InfoTech
support team through multiple channels of communication.
Toll-free access number
Web based Help Desk software
Email
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Most economical fixed price
model.
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Ready access to local contact for coordination and issue escalation.
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Provision for onsite support, as required.
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Mark InfoTech will
perform administration tasks encompassing all areas including:
Systems monitoring
SAP application management
Change management
Security administration
Database management
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Also get the services like archiving, ABAP/4 development, technical and functional
upgrade, implementation of mySAPcomponents, custom development, etc. on as needed
basis.
METHODOLOGY
Mark InfoTech can deploy the service at a very short
notice. Deployment is as easy as 1-2-3 with our well defined methods and practices:
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Initial assessment and service definition ( Determine the scope, service levels
and sign term contract. )
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Knowledge transfer (Plan resources; establish connectivity & logins, and transfer
of Systems knowledge/ procedures / reports.)
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Execution Begin remote administration!
Typical Tasks
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Customer provides the systems access parameters and security tokens as per company
policies/procedures.
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Customer’s current SAP systems environment, requirements, methods, procedures, practices,
reporting needs and formats etc. will be documented constituting ‘knowledge transfer’.
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Remote administration staff will establish connectivity with your systems over secure
VPN or dial up.
PRICING
- Mark InfoTech
offers unbeatable monthly fixed price model for Remote SAP Basis Administration
Service.
- Service can
be delivered in predefined Basic or Premium packages or customized to meet the specific
needs of the customers.
- Customers
using this service have been able to realize Basis Administration cost reduction
by at least 40% besides improving on their operational efficiencies.
- Please contact
us for further details
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TECHNICAL
SERVICES
Emergency of New Technologies and frequent releases of SAP Versions need high level
of expertise to manage the complex systems like SAP.
We at Mark Infotech have great level of expertise at
the application, database and Java layers.
Our technical services include Database Management, Basis
Management , System performance and capacity planning Service level
agreements ,SAP software upgrades, patches, and support packs ,SAP software system-level
security ,SAP client operations and SAP software system change control
SAP BASIS ARCHITECT
SAP BASIS ADMINISRATOR
SAP BASIS DBA
SAP BASIS NETWEAVER PORTAL
SAP BASIS UPGRADE
SAP BASIS DEVELOPER
SAP BASIS SECURITY
SAP BASIS SOLUTION MANAGER
SAP BASIS OPERATIONS
SAP BASIS SYSTEM ADMINISTRATOR
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